From seamless boiler installations to stunning bathroom fit-outs, we pride ourselves on transparent pricing, guaranteed quality
Prime Commercial Plumbing was built on strong trade foundations, with experience spanning multiple disciplines including plumbing, before specialising fully in commercial plumbing services.
Through formal training and extensive on-site experience, the business developed a reputation for delivering reliable, high-quality workmanship. As demand grew, Prime expanded from supporting smaller works into providing comprehensive commercial plumbing solutions for a wide range of environments.
Today, Prime Commercial Plumbing supports businesses with a complete service offering, including commercial installations, repairs, reactive call-outs and planned maintenance. The company is trusted for its practical approach, consistent standards and ability to deliver dependable results across both ongoing contracts and one-off projects.
Rick began his career specialising in boiler installations, building a strong reputation for quality and reliability through hands-on engineering work.
As the business grew, his focus naturally shifted towards commercial plumbing projects, delivering solutions for larger, more complex environments.
During the COVID-19 period, demand increased significantly, leading to rapid growth and the expansion of the team. By 2020, Rick moved away from day-to-day site work to focus on managing and developing the business.
Today, Prime Plumbing and Heating is supported by a skilled team of engineers, apprentices, and administrative staff, operating from their offices at Brentwood. The company continues to grow through repeat commercial clients, referrals, and a reputation for dependable, high-quality workmanship.
At Prime Plumbing & Heating, we pride ourselves on having a team of dedicated and skilled professionals who are passionate about delivering exceptional service. From our friendly admin staff to our experienced engineers, every member of our team is committed to ensuring your home is comfortable and your plumbing and heating systems run smoothly.
Estimates and Transparency: At Prime Plumbing & Heating, we guarantee clear estimates, no hidden costs, and complete transparency throughout your project.
Tidiness: Prime Plumbing & Heating maintains a spotless work area, respecting your property and ensuring tidiness throughout every project. We treat your home as if it were our own, leaving it clean and orderly after every job.
Credentials and Reviews: With a proven track record of trustworthiness and reliability, Prime Plumbing & Heating is backed by top industry credentials and glowing customer reviews.
Updates and Explanations: We prioritize clear and open communication, keeping you informed and involved at every step of your project. We provide regular updates and thorough explanations to ensure you’re always in the loop and comfortable with the process.
Experience and Skill: Our highly skilled team delivers top-quality work, drawing from years of experience to ensure your complete satisfaction. We pride ourselves on our attention to detail and commitment to excellence in every project.
Accurate Assessment: We excel in precise problem diagnosis and accurate assessments, ensuring that we address issues effectively from the start.
Punctuality: Prime Plumbing & Heating values your time, ensuring punctual service and efficient project completion without compromising on quality.
Post-Service Support: Prime Plumbing & Heating offers comprehensive warranties and guarantees on all our work, providing you with peace of mind and confidence in our services.
Checks: Prime Plumbing & Heating prioritizes safety and security, adhering to strict protocols and ensuring your home remains safe and secure throughout our work.
Emergency Services: We ensure prompt availability and responsiveness, ready to handle emergencies swiftly and effectively whenever you need us.
We create beautiful, functional
bathrooms tailored to your
needs. Our team manages
every aspect, ensuring a
seamless process and
stunning results.
We transform kitchens with
installations that blend
functionality and style. From
layout to final touches, our
team ensures every detail is
perfect.
Prime Plumbing & Heating
provides underfloor heating
installations for efficient and
comfortable home heating.
Our technicians ensure an
even, energy-efficient setup.
Prime Plumbing & Heating
offers cylinder installation and
repair services to keep your
hot water system efficient. We
handle everything from setup
to maintenance.
We provide expert pipework
services, ensuring your
plumbing system operates
flawlessly. Our technicians
handle installations and
repairs with high-quality
materials.
We offer reliable repair
services for all your plumbing
and heating needs. Our
technicians quickly diagnose
and fix issues, restoring
optimal performance with
minimal disruption.
Our engineers at Prime Plumbing & Heating delivered a comprehensive installation, handling everything from the removal of old fixtures to updated plumbing and electrics. We successfully fitted and secured a new floor-standing bath, walk-in shower, and wall-hung sanitaryware, ensuring a watertight and functional finish. We bring visions to life with meticulous attention to detail, all while maintaining a clean and organized workspace throughout the project.
For underfloor heating installations in Orpington, the team at Prime Plumbing & Heating delivers a seamless, end-to-end service. We expertly manage every stage of the process, from assessing and preparing the subfloor to the precise laying of heating elements and integration with your existing system. Following rigorous testing to guarantee optimal performance, we remain on hand for any follow-up support or guidance you may need.
For this boiler installation in Grays, Essex, our engineers at Prime Plumbing & Heating executed a seamless and efficient setup. The process involved removing the old unit, updating pipework, and rigorously testing the new system for safety and performance. As Worcester Accredited Installers, we specialize in Worcester Bosch boilers and ensure every installation is carried out with minimal disruption and a thorough cleanup. Upon completion, we issue all relevant guarantee paperwork and a Gas Safety Certificate, leaving you with total peace of mind.
EXCELLENT
Based on 38 reviews
Posted on Google![]()
AnotherFatGuy96Trustindex verifies that the original source of the review is Google.
Very fast service, customer service was very helpful and system for booking and payments is very easy to use, works carried out are perfect and friendly staffPosted on Google![]()
Bonita LaccoheeTrustindex verifies that the original source of the review is Google.
100% satisfied what a lovely young lad polite respectful cleaned up afrer himself brilliant job done many thanksPosted on Google![]()
deborah WyardTrustindex verifies that the original source of the review is Google.
Prime plumbing installed my boiler , which has saved me money and also sorted out the problems with my radiators not working well. They were professional, tidy and ensured they fixed the problem. I will definitely use them again and would recommend . Thanks so muchPosted on Google![]()
SueTrustindex verifies that the original source of the review is Google.
Had boiler replaced. And couple of radiators replaced. The guys was very clean and respectful of my home. The ladies in the office was very helpful with after care.Posted on Google![]()
J MajTrustindex verifies that the original source of the review is Google.
5 star review for Prime plumbing and heating. We had a really old boiler system that needed replacement. We used the Worcester Bosch ( WB) fast track service to have a local WB accredited engineer come out and do a survey and provide a quote. We were lucky enough to be allocated Prime Plumbing and Heating and Ricky came out to look things over. He spent about 20-30 minutes reviewing our boiler and advising us on our options. He really knows what he’s talking about and is so professional and also a really nice chap, we felt in capable hands and so it proved. The team he sent out to do the work were all excellent, they worked so hard over 3 days and were all highly skilled and very courteous and professional. Their work was very clean and tidy. In our experience Prime Plumbing and Heating provided a service that exceeded our expectations. Thank you so much to the whole team.Posted on Google![]()
A STrustindex verifies that the original source of the review is Google.
Excellent work and customer service. Ricky and the whole team were such a pleasure to work with. The work was of the highest quality, tidy and clean, absolutely excellent. I would not hesitate to recomend. This is a heartfelt thank you for the stress free work carried out. I had underfloor heating installed in a new build and plumbing in existing property. Thank you to Ricky and all of the team.Posted on Google![]()
Peter JohnTrustindex verifies that the original source of the review is Google.
Enzo repaired a leak in pipe connecting my radiator to the wall polite young man . Thank you Enzo .Posted on Google![]()
Jak AliTrustindex verifies that the original source of the review is Google.
Excellent service from start to finish, the team managed to arrange a quote quickly and fit a new boiler within days, kept the property clean and tidy whilst working. I appreciate their expertise and knowledge on the system they recommend to me. Improved the efficiency and cost of energy with the new system. Great work i will be definitely recommending your services.
At Prime Plumbing & Heating, we believe in making heating solutions simple and transparent. We understand that navigating new installations, routine maintenance, and safety compliance can be complex, especially for landlords. We have compiled answers to the most frequently asked questions across three key areas—new boiler installations, essential boiler servicing, and gas safety responsibilities—to provide you with clear, trustworthy guidance.
Common reasons include water leaks, bleeding radiators, faulty pressure relief valve, issues with the expansion vessel, and temperature changes.
Condensing Boilers: Over 90% efficiency by extracting additional heat from exhaust gases.
Combi Boilers: Efficient as they eliminate the need for a separate hot water tank.
Biomass Boilers: Use sustainable organic materials and have high efficiency ratings.
Heat Pumps: Highly efficient in moderate climates, using air, ground, or water sources.
Solar Thermal Systems: Efficient in sunny regions, converting sunlight into heat.
Consider replacing if it's 10-15 years old, frequently breaks down, shows decreased efficiency, makes strange noises or smells, has leaks or corrosion, increases energy bills, or poses safety concerns.
1 to 1.5 bar: Ideal range when cold. Below 1 bar: Indicates low water; may need repressurizing. Above 2 bar: Over-pressurized; may need bleeding.
Visual inspection, checking controls and settings, flue inspection, cleaning, safety checks, water pressure and circulation check, seals and gaskets inspection, efficiency test, and documentation.
Annually, to ensure safety, efficiency, and reliability, and to comply with guarantees.
Yes, it helps the engineer assess the system’s performance.
Typically 30 minutes to 1 hour.
No, but schedule one ASAP if missed to ensure safety and efficiency.
Inspection of gas appliances, flues, and ventilation, gas pressure and flow tests, combustion analysis, gas safety record issuance, repair recommendations, and record-keeping.
A Gas Safety Certificate issued after a gas safety check on rental properties.
Usually 30 minutes to 1 hour.
Annually for all gas appliances.
Property details, landlord information, engineer details, list of gas appliances checked, safety status, inspection date, engineer's signature, and validity period.