From seamless boiler installations to stunning bathroom fit-outs, we pride ourselves on transparent pricing, guaranteed quality
Learning a variety of skills including electrics, bricklaying and plumbing. He decided to focus on plumbing and enrolled in a dedicated course.
Two years later, seeking onsite experience, he proactively contacted companies and secured a job through a successful interview. Excelling in his college course, he was offered a gas course and by 19 he was a fully qualified engineer with his own apprentice.
His reputation for quality work grew, leading to more private jobs. With his boss’s permission, Rick transitioned to
self-employment part-time and eventually went full- time.
His reputation for quality and reliability fueled growth and during the
COVID-19 pandemic the workload doubled, leading to the expansion of their team. He founded Prime Plumbing and Heating in 2015.
By 2020 Rick shifted his focus from hands-on work to business management. Prime Plumbing and Heating now boasts a team of 6 qualified engineers, 2 apprentices and 3 admin staff in a brand new office at Orsett Hall. Our success is built on word-of- mouth, good reviews and referrals, reflecting our commitment to excellence and customer satisfaction.
At Prime Plumbing & Heating, we pride ourselves on having a team of dedicated and skilled professionals who are passionate about delivering exceptional service. From our friendly admin staff to our experienced engineers, every member of our team is committed to ensuring your home is comfortable and your plumbing and heating systems run smoothly.
Estimates and Transparency: At Prime Plumbing & Heating, we guarantee clear estimates, no hidden costs, and complete transparency throughout your project.
Tidiness: Prime Plumbing & Heating maintains a spotless work area, respecting your property and ensuring tidiness throughout every project. We treat your home as if it were our own, leaving it clean and orderly after every job.
Credentials and Reviews: With a proven track record of trustworthiness and reliability, Prime Plumbing & Heating is backed by top industry credentials and glowing customer reviews.
Updates and Explanations: We prioritize clear and open communication, keeping you informed and involved at every step of your project. We provide regular updates and thorough explanations to ensure you’re always in the loop and comfortable with the process.
Experience and Skill: Our highly skilled team delivers top-quality work, drawing from years of experience to ensure your complete satisfaction. We pride ourselves on our attention to detail and commitment to excellence in every project.
Accurate Assessment: We excel in precise problem diagnosis and accurate assessments, ensuring that we address issues effectively from the start.
Punctuality: Prime Plumbing & Heating values your time, ensuring punctual service and efficient project completion without compromising on quality.
Post-Service Support: Prime Plumbing & Heating offers comprehensive warranties and guarantees on all our work, providing you with peace of mind and confidence in our services.
Checks: Prime Plumbing & Heating prioritizes safety and security, adhering to strict protocols and ensuring your home remains safe and secure throughout our work.
Emergency Services: We ensure prompt availability and responsiveness, ready to handle emergencies swiftly and effectively whenever you need us.
We provide seamless boiler
installations, ensuring your
home stays warm and
energy-efficient. Our expert
team handles everything from
removal to installation with
minimal disruption.
Our boiler service ensures
your system runs efficiently
and safely. We perform
thorough inspections,
cleanings, and maintenance
to extend your boiler’s life.
We offer gas safety checks to
ensure your home is safe and
compliant. Our certified
technicians inspect your gas
appliances and systems for
optimal performance.
We create beautiful, functional
bathrooms tailored to your
needs. Our team manages
every aspect, ensuring a
seamless process and
stunning results.
We transform kitchens with
installations that blend
functionality and style. From
layout to final touches, our
team ensures every detail is
perfect.
Prime Plumbing & Heating
provides underfloor heating
installations for efficient and
comfortable home heating.
Our technicians ensure an
even, energy-efficient setup.
Prime Plumbing & Heating
offers cylinder installation and
repair services to keep your
hot water system efficient. We
handle everything from setup
to maintenance.
We provide expert pipework
services, ensuring your
plumbing system operates
flawlessly. Our technicians
handle installations and
repairs with high-quality
materials.
We offer reliable repair
services for all your plumbing
and heating needs. Our
technicians quickly diagnose
and fix issues, restoring
optimal performance with
minimal disruption.
Our engineers at Prime Plumbing & Heating delivered a comprehensive installation, handling everything from the removal of old fixtures to updated plumbing and electrics. We successfully fitted and secured a new floor-standing bath, walk-in shower, and wall-hung sanitaryware, ensuring a watertight and functional finish. We bring visions to life with meticulous attention to detail, all while maintaining a clean and organized workspace throughout the project.
For underfloor heating installations in Orpington, the team at Prime Plumbing & Heating delivers a seamless, end-to-end service. We expertly manage every stage of the process, from assessing and preparing the subfloor to the precise laying of heating elements and integration with your existing system. Following rigorous testing to guarantee optimal performance, we remain on hand for any follow-up support or guidance you may need.
For this boiler installation in Grays, Essex, our engineers at Prime Plumbing & Heating executed a seamless and efficient setup. The process involved removing the old unit, updating pipework, and rigorously testing the new system for safety and performance. As Worcester Accredited Installers, we specialize in Worcester Bosch boilers and ensure every installation is carried out with minimal disruption and a thorough cleanup. Upon completion, we issue all relevant guarantee paperwork and a Gas Safety Certificate, leaving you with total peace of mind.
At Prime Plumbing & Heating, we believe in making heating solutions simple and transparent. We understand that navigating new installations, routine maintenance, and safety compliance can be complex, especially for landlords. We have compiled answers to the most frequently asked questions across three key areas—new boiler installations, essential boiler servicing, and gas safety responsibilities—to provide you with clear, trustworthy guidance.
Common reasons include water leaks, bleeding radiators, faulty pressure relief valve, issues with the expansion vessel, and temperature changes.
Condensing Boilers: Over 90% efficiency by extracting additional heat from exhaust gases.
Combi Boilers: Efficient as they eliminate the need for a separate hot water tank.
Biomass Boilers: Use sustainable organic materials and have high efficiency ratings.
Heat Pumps: Highly efficient in moderate climates, using air, ground, or water sources.
Solar Thermal Systems: Efficient in sunny regions, converting sunlight into heat.
Consider replacing if it's 10-15 years old, frequently breaks down, shows decreased efficiency, makes strange noises or smells, has leaks or corrosion, increases energy bills, or poses safety concerns.
1 to 1.5 bar: Ideal range when cold. Below 1 bar: Indicates low water; may need repressurizing. Above 2 bar: Over-pressurized; may need bleeding.
Visual inspection, checking controls and settings, flue inspection, cleaning, safety checks, water pressure and circulation check, seals and gaskets inspection, efficiency test, and documentation.
Annually, to ensure safety, efficiency, and reliability, and to comply with guarantees.
Yes, it helps the engineer assess the system’s performance.
Typically 30 minutes to 1 hour.
No, but schedule one ASAP if missed to ensure safety and efficiency.
Inspection of gas appliances, flues, and ventilation, gas pressure and flow tests, combustion analysis, gas safety record issuance, repair recommendations, and record-keeping.
A Gas Safety Certificate issued after a gas safety check on rental properties.
Usually 30 minutes to 1 hour.
Annually for all gas appliances.
Property details, landlord information, engineer details, list of gas appliances checked, safety status, inspection date, engineer's signature, and validity period.
